Effective Date: September 1, 2026
1. Introduction
Handle and Deliver Yazılım Teknolojileri Limited Şirketi ("Handle and Deliver", "we", "us", "our"), a company organized under the laws of the Republic of Türkiye with its registered address at İdealtepe Mah. Dik Sk. No:13, İç Kapı No:2, Maltepe/İstanbul, Türkiye, is the data controller (veri sorumlusu) responsible for the personal data processed through handleanddeliver.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and its secondary legislation.
This Policy currently covers our corporate website only. Any of our apps or hosted services will have additional policies describing that processing, and will notify Site visitors accordingly.
2. Personal Data We Collect
Because the Site is presently an informational, pre-launch website without user accounts, logins, or in-app functionality, the personal data we process is limited to:
- Contact data you provide directly, such as your name, email address, and the content of your message, when you contact us at admin@handleanddeliver.com or through any contact form on the Site;
- Technical and usage data collected automatically through cookies and similar technologies, such as IP address, browser type, device information, pages visited, and referral source (see Section 6, Cookies);
- Any other information you voluntarily provide, for example by signing up to be notified about our upcoming apps.
We do not knowingly collect special categories of personal data (e.g., health, biometric, religious, or political data) through the Site.
3. Purposes and Legal Bases of Processing (KVKK Art. 5)
We process personal data for the following purposes, relying on the corresponding legal bases under KVKK Article 5:
- Responding to inquiries and communicating with visitors who contact us — based on your request and our legitimate interest in providing customer communication (Art. 5/2(f));
- Operating, securing, and improving the Site, including basic analytics — based on our legitimate interest in the security and functioning of our systems (Art. 5/2(f)), and consent where required for non-essential cookies (Art. 5/1);
- Complying with our legal obligations, including recordkeeping and responding to lawful requests from public authorities — based on Art. 5/2(ç);
- Establishing, exercising, or defending legal claims — based on Art. 5/2(e).
4. Sharing and Cross-Border Transfer of Personal Data
We do not sell personal data. We may share limited personal data with service providers who host the Site or provide analytics or communication tools on our behalf, acting as data processors under our instructions, and with public authorities or courts where required by Turkish law.
5. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable Turkish law, including the recordkeeping periods under the Turkish Commercial Code and the Tax Procedure Law where relevant. Contact inquiries are retained for up to 2 years from the date of last contact, unless a longer period is required to comply with a legal obligation or to establish, exercise, or defend a legal claim.
6. Cookies
The Site uses cookies and similar technologies necessary for it to function, and may use additional cookies to understand how visitors use the Site.
7. Your Rights (KVKK Art. 11)
Under KVKK Article 11, you have the right to:
- Learn whether your personal data is being processed;
- Request information about processing that has taken place;
- Learn the purpose of processing and whether data is used in accordance with that purpose;
- Know the third parties, domestic or foreign, to whom your data is transferred;
- Request correction of incomplete or inaccurate data;
- Request deletion or destruction of data, subject to legal retention requirements;
- Request that any correction or deletion be notified to third parties to whom the data was transferred;
- Object to a result to your detriment arising from analysis of your data solely through automated means;
- Claim compensation for damages arising from unlawful processing.
To exercise these rights, submit a written request to admin@handleanddeliver.com or by post to our registered address below, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. We will respond within 30 days, as required by KVKK.
8. Data Controller Registry (VERBİS)
As a pre-revenue company with fewer than 50 employees and an annual balance sheet total below TRY 100,000,000, Handle and Deliver's data controller qualifies for the exemption from registration with the Data Controllers' Registry (VERBİS) set out in Board Decision No. 2023/1154 (as amended by Decision No. 2025/1572) under Article 16 of Law No. 6698 on the Protection of Personal Data. This exemption applies because Handle and Deliver's main field of activity does not involve the processing of special categories of personal data. Handle and Deliver will register with VERBİS if and when it no longer meets these exemption criteria.
9. Security
We implement reasonable technical and administrative measures to protect personal data against unauthorized access, loss, alteration, or misuse, as required by KVKK Article 12.
10. Children
The Site is not directed to children, and we do not knowingly collect personal data from individuals under 18 without appropriate consent from a parent or legal guardian where required by Turkish law.
11. Changes to this Policy
We may update this Policy as our services evolve, in particular once we launch an app or hosted service. Any update will be posted on this page with a revised effective date.
12. Contact
Handle and Deliver Yazılım Teknolojileri Limited Şirketi
İdealtepe Mah. Dik Sk. No:13, İç Kapı No:2, Maltepe/İstanbul, Türkiye
Email: admin@handleanddeliver.com